Shipping policy
www.shophomeedition.com strives to give its patrons a seamless and memorable shopping experience. We ensure that every product is dispatched in a perfect condition in a secure packaging and try our best that it reaches within the stipulated time frame committed by us. In order to make your experience seamless and hassle-free, please review our shipping and delivery policy.
SHIPPING TYPE
We outsource our delivery via delivery partners and ship only via Standard mode of shipping or Surface delivery wherein the product reaches you within 8 business days. Kindly note, it may take more than 8 business days for certain orders to be delivered. Incase you want express delivery it will be on a case by case chargeable basis, if possible. Please get in touch with our team for the same. Kindly note the carrier does not take responsibility of damages in transit.
SHIPPING CHARGES
There are no additional shipping charges for deliveries within India. We offer free shipping nationwide.
INTERNATIONAL SHIPPING
We ship worldwide, the charges for the same are as per actuals. Shipping may vary according to number of items and the weight and will be charged as per actuals. Upon confirmation of order someone from our team will get in touch with you regarding the same. Please note, we do not offer Cash on Delivery outside of India. Any domestic or International Duties and Taxes are not included in prices for International Orders and have to be paid for by the receiver.
PACKAGING
All items are carefully packaged at our warehouse to avoid any form of damage. Our products are packed safely in boxes with high quality laser cut foam to secure the package. Our products are wrapped and sealed with a tamper and weather proof packaging to ensure that you receive your order in safe and secure condition. If you find any kind of discrepancies, or if the package is upon delivery looks tampered with or damaged, please do not accept the package and immediately Whatsapp our Customer Service at +918882327435 (Monday – Saturday 10 AM to 7 PM) or email us at hello@shophomeedition.com.
Each packaging comes with a note instructing to 'Make a Video' while unboxing of the packaging upon delivery. Kindly note, this is mandatory to claim a replacement or store credit in event of a damaged or defective delivery.
DELIVERY TIME & TRACKING INFORMATION
Please allow us up to 8 business days for Normal delivery from the day you receive the order confirmation. Our delivery partners will attempt to deliver the package thrice before it is returned back to us. Please provide your complete and accurate address including pin code and mobile number in the delivery address as it will help in making a faster delivery.
An email will be sent to you after the order is shipped and also once delivered, for a complete update of our delivery process. For further assistance, please contact our Customer Service at +918882327435 (Monday – Saturday 10 AM to 7 PM) or email us at hello@shophomeedition.com.
PAYMENT POLICY
We offer multiple ways to make payments for your order. We accept all major Credit/Debit Cards and Net Banking transactions. All your Debit/Credit information remains confidential. Our trusted payment gateway is compliant with the highest standards in the payment processing industry to make sure your personal information is safe. For any assistance related to payments, please contact our Customer Service +918882327435 (Monday – Saturday 10 AM to 7 PM) or email us at hello@shophomeedition.com.